Refund policy
Return and refund Policy
If you made a purchase on our website and are not 100% satisfied, we have a 30 Day Money Back Guarantee. If the return is not quality issue related, please submit a Return Request Form. We will send instructions and an RMA # to the email address provided. Simply return the item in its original, unused condition (including packaging) within 30 days for a full refund.
Send it to:
Vikant Corporation
430 Muirfield Lane
Riverwoods, IL 60015
Make sure to include the RMA# issued by Vikant anywhere on the return package. Once your return is received and inspected, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed within 7 days and a credit will automatically be applied to your credit card or original method of payment.
Warranty Replacements
In the unlikely event you need Vikant product to be replaced under 1-year Limited Warranty because of quality/defect issues, please submit a Warranty Claim Form. We will contact you via e-mail with further instructions. Once approved, send the defective part(s) to:
Vikant Corporation
430 Muirfield Lane
Riverwoods, IL 60015
There will be no cost for replacement part(s). You will be responsible for Shipping and Handling costs.
If you have any questions, please contact Vikant Corporation, 847-919-9400 or submit a General Contact Form.